When a place is wrong or closed

If a place has changed, tell us from its page so the next traveller is not caught out.

Suggesting an edit

1. Open the place's page.
2. Tap the three dots (More actions), then Suggest an edit. The same button is under How was it for you?.
3. Change what is wrong. Tap a row to go to its page.
4. Tap Suggest changes.

Your change is checked before it appears. Until then you can see it in My submissions. To add pictures, use Add photos instead.

I couldn't stay

On the place's page, under How was it for you?, tap I couldn't stay and pick the reason with one tap:

• It's closed for now or It's closed for good: say when you saw it, add anything else if you like, and tap Send. We check it against other reports before the place is marked closed.
• Closed for the season, a height barrier, signs saying no overnight stays, a new price, or a pin in the wrong place: each one opens Suggest an edit at the right page, so you can put it right.
• It was full, Too tight for my vehicle or I didn't feel safe: say when it happened and tap Send report. These are only for places you have been to in the last 30 days.

Nothing is sent until you tap the last button.

What other people see

When other people have reported a problem with a place, its page says so near the top, for example how many found it closed lately. Tap the line to go to the part of the page it is about.

A place that is closed for now has a grey pin on the map, and its page says Temporarily closed, with the reason and when it will be checked again.

Good to know

• You need to be logged in to suggest an edit or send a report.
• I couldn't stay is only in English, so it only shows when your phone is set to English.
• For a problem with the app itself, or a place we are missing, use Send feedback in Help & feedback.